Track 10: IS Usage and Evaluation

This track focuses on drivers, types, and consequences of Information Systems usage and their evaluation.

IS usage is one of the most important concepts in IS research and regarded as the missing link between availability and impact of information technology. Decades of research have shown that IS utilization improves both operational efficacy by unambiguously improving the output and quality of a business process and its operating efficiency. Alignment and business value research have revealed that the business value accruing from an IS is determined by how well people use it in the business context. This is why many IS research areas including, for instance, project management, change management, and IT governance try to understand and guide IS usage. At the same time, though, dearth of IS usage – or inadequate usage – remains a major reason for IS project and implementation failures and distorts the transmission from IS investment to value.

We solicit papers of all methodical couleur that contribute to our understanding of and capability to manage IS usage and its evaluation. Exemplary topics include:

  • Adoption, diffusion and usage of IS
  • Initial vs. repeated usage
  • The need for new vs. use of existing theories to explain and predict IS usage in topical application domains like social media or Business Intelligence
  • IS usage in households vs. firms and on different levels (individual, organization, family, hybrid)
  • IS usage and social/gender/culture/age groups
  • IS usage governance and management
  • Explaining and overcoming user resistance
  • Convincing people who don‘t like IT to use IT
  • Measuring IS usage and its impact
  • Managerial interventions to influence IS usage
  • Too little vs. too much IS usage
  • Unintended IS usage consequences like stress or job turnover
  • Habitual and addiction usage behaviors
  • Integration of IS usage/adoption and HCI models
Track Chairs
Prof. Dr. Tim Weitzel , Bamberg University
Prof. Dr. Helmut Krcmar, Technische Universität München

Program Committee
Prof. Dr. Daniel Beimborn, Frankfurt School of Finance and Management, Germany
Prof. Dr. Jens Dibbern, Bern University, Switzerland
Dr. Andreas Eckhardt, University Frankfurt, Germany
Prof. Dr. Heiko Gewald, University of Applied Sciences Neu-Ulm, Germany
Prof. Dr. Oliver Hinz, Darmstadt University of Technology, Germany
Dr. Hartmut Hoehle, University of Arkansas, Walton College, USA
Dr. Anand Jeyaraj, Wright State University, USA
Dr. Sven Laumer, University of Bamberg, Germany
Prof. Dr. Jan Muntermann, University of Göttingen, Germany
Prof. Dr. Sven Overhage, University of Bamberg, Germany
Prof. Dr. Gerhard Schwabe, University of Zurich, Switzerland
Prof. Dr. Stefan Smolnik, FernUniversität in Hagen, Germany
Dr. Matthias Söllner, University of Kassel, Germany, University of St. Gallen, Switzerland
Prof. Dr. Stefan Strohmeier, Saarland University, Germany
Jun.-Prof. Dr. Ali Sunyaev, University of Cologne, Germany
Prof. Dr. Heinz-Theo Wagner, German Graduate School of Management and Law, Germany
Dr. Thomas Widjaja, Darmstadt University of Technology, Germany
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